Refund Policy

Online Programmes (Live or Scheduled Courses)

We understand that plans change. However, as a small business, we must protect the time and resources involved in preparing each session.

Our cancellation terms are:

More than 14 days’ notice: Full refund minus a 5% processing fee.
48 hours to 14 days’ notice: 50% refund.
Less than 48 hours’ notice or no-shows: No refund.

Transfers: You may transfer your booking to another person by notifying us in advance.

If we need to cancel or reschedule an event, you will receive a full refund or credit.

Online Programmes (Live or Scheduled)

If you purchase an online programme, you have the right to cancel within 14 days of purchase as long as the programme has not yet started.

By accessing any course content or starting the programme within the 14-day period, you agree to waive your right to a full refund, in accordance with the Consumer Contracts Regulations 2013.

Digital Products (eBooks and Downloads)

All digital products are non-refundable. By purchasing, you agree to waive your right to cancel, as the product is delivered immediately.

How to Request a Refund

Please email us at info@balanceforlife with your full name, order details, and reason for your request. Approved refunds will be processed within 5–10 working days to your original payment method.

Questions?

If you're unsure about any product or service before purchasing, feel free to get in touch. We're happy to help you make the right decision for your needs.

UDATED 14/07/2025